Improving Performance - WOW © feedback for those “difficult” conversations
Staff rarely fail to deliver on tasks i.e. “what they do”. Poor performance frequently results from unacceptable behaviours i.e. “how...
Leadership Preparing for Brexit
The Five Behaviors of a Cohesive Team™ When uncertainty is our only certainty, how do you prepare for Brexit? How do you identify if you...
Leadership Today - when uncertainty is our only certainty
There is no doubt that seismic change occurred last week. While you and your staff grapple to understand its meaning and its...
Transforming Performance Management
How you and your business can benefit from a Strengths Focused Approach: Are you needing to: Improve employee satisfaction and...
Developing a Contagious Culture
“We have all the systems and processes in place, it’s our employee engagement and customer experience that we need to improve.” Our last...
How your biases affect the performance of others
We all have biases and our biases affect how we treat others. Think about someone who really irritates you. What specifically does this...
Ban Blame!
Blame! Me? Really? Having read this and raised your awareness, you will catch yourself blaming others. Yes you! Blame is easy, it...
